Refund policy
At HomeStyle Haven, we’re committed to ensuring your satisfaction with every purchase. If you’re not completely happy with your order, we’re here to help!
Eligibility for Returns:
- Items can be returned within 30 days of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Certain items, like clearance or final sale products, may not be eligible for returns (check the product listing for details).
Refund Process:
- Refunds will be issued to the original payment method once the returned item is inspected and approved.
- Please allow 5-7 business days after we receive the return for processing.
- Shipping fees are non-refundable unless the return is due to a defect or error on our part.
Damaged or Defective Items:
- If you receive a damaged or defective item, contact us within 7 days of delivery with a photo of the issue. We’ll arrange a replacement or a full refund at no additional cost.
Return Shipping:
- Customers are responsible for return shipping costs unless the item is damaged, defective, or we made an error.
- We recommend using a trackable shipping method for your return.
How to Start a Return:
- Email us at admin@myhomestylehaven.com with your order number and reason for the return.
- We’ll provide detailed instructions and a return authorization.
- Once we receive and inspect the item, we’ll process your refund or exchange.